Exchanges & Returns
Change of Mind
It’s important to us that you’re happy with your purchase
We think you’ll love your MinMan products but if they aren’t right for you then you can send it back in an unused condition within 14 days of purchase for a gift card of the same value. This is for all items, except our skincare oils, due to their nature.
You will be responsible for the cost of posting the goods back to us, and once we confirm the goods are in an unused condition you will be provided with a gift card of the same amount. You can then use the gift card to purchase a different colour, size or type of product and enjoy free shipping over $20 if you’re a MinMan Member.
Faulty or damaged products
We inspect each item before it is securely packaged and mailed to you, but things do happen. If your item arrives and has been damaged or is faulty, please contact us as soon as possible, within 7 days of delivery. We will cover the postage for you to return the item to us and will send you a replacement.
Email minman@minimalmanimal.com.au if you have any questions or need to arrange a return.